You can cancel a class the same way you booked in; via our website or the MindBody app.
We have a 12 hour cancellation window. This means if you cancel 12 hours or more before the start of the class you’ll still keep your class credit and can use it against a future class. If you cancel less than 12 hours before the class start time the class credit will be taken from your account.
If you book onto a session within 12 hours of its scheduled start time, you are unable to change or cancel it.
We are nice (promise!) but please don’t ask that we credit classes back onto your account you either cancelled late or did not show up for. It’s against our nature to be strict, but we have to be in order to run a viable business and keep Strong + Bendy open for the customers who love visiting us.
If a class is at capacity a waitlist opens up.
If you’re on a waitlist for a class, please regularly check your emails as if someone cancels their reservation you will be automatically added onto the class list and notified via email.
No, only show up if your account shows you as booked in. We’d hate to have to turn you away.
Please bring your own water bottle and sweat towel, otherwise we provide any equipment you need to do a class. You’re welcome to bring your own yoga mat if you like, but we provide very grippy Lifeforme yoga mats.
If you miss the warm up (the first 5 – 10 minutes of class) it may not be safe to participate so we would have to turn you away. Please arrive at least 5 minutes before the class start time.
If you identify as female we have showers and changing for you. We provide shampoo, conditioner and body wash but please bring your own towel. If you identify as male we have changing for you.
When pregnant typically you can continue exercising at the same level of intensity you were used to pre-pregnancy. However, as a general rule it is not encouraged to increase the intensity of your exercise once you are pregnant.
Please let us know if you are pregnant so we can give you the extra attention and reassurance you may need. Faye (one of our Studio Directors) is trained in pre and post pregnancy pilates and exercised all the way though her own pregnancy. She’ll happily answer any questions: firstname.lastname@example.org
For yoga we have classes specific to beginners – look out for those on the schedule. For all other classes we welcome beginners and there’s always modifications in each class to make the exercise appropriate to all fitness levels. If you’re new to exercise or have any concerns about getting back into it – let us know. We’d be very happy to offer advice over the phone before you book in.
It’s often possible to accommodate an injury or pain you have by modifying the class to suit your individual needs. It’s really dependent on the severity of your complaint.
Often participants come with mild knee, ankle, wrist, and lower back pain; which can be worked around. It’s a good idea to come early to class to discuss your needs with the instructor.
You can buy one off classes or a bundle to tide you over until your subscription renews. You can buy them the same place you book into your classes (either via our website or the MindBody app).
If you’re consistently exceeding your class limit it will be more economical for you to upgrade your subscription to include more classes each month. You can email email@example.com to help chose the right package for you.
There is no end-date to your membership, payments will be taken on a rolling monthly basis until you email firstname.lastname@example.org to cancel.
You can cancel at anytime.
No if you don’t use all of your allocated classes in a month they don’t roll over into the next month.